I have just spent 3/4 hour waiting first in the queue at the Post Office (25 minutes) and then in a queue at the Halifax (20 minutes) ... neither establishment had enough staff working to cope with the numbers of people wanting to use their service. I am especially angry because that was 3/4 of my precious lunch-break and it wasn't a relaxing and re-invigorating experience. In the case of the Post Office it is even more annoying because they recently shut down 2 sub-Post Offices which would have absorbed at least some of the people in the queue this lunch-time and made the whole experience less lengthy for me.
Of course, it's all me, me, me - but everyone else was also stuck in that queue for the same amount of time and everyone's time is equally precious for different reasons. There were elderly people in the queue worried about being out in time to catch their bus. There were parents with young children who find it very hard having to stand still and be 'good' for all that time. Having one Post Office for a town of over 15,000 people is absurd, particularly when the Post Office has also closed down many of the sub-Post Offices in the surrounding villages, forcing people to come in to the town to use their main Office.
I got back to work thoroughly irritated and unrested and that's not what lunch-breaks are for in my opinion. HUMPH!
Rant Over.
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